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I
don't see the price of shipping on my order form, where can I find this
information?
Does
Flex-A-Chart do pricing for resellers?
What
is a Quote?
How
do I put through a Quote?
Can I get samples of your materials?
Where are your offices and warehouses located?
How long does it take for products to ship?
Can I get modified sizes?
Product
Information
Whats the difference between Porcelain and Melamine?
What type of marker should I use?
What is LCS?
What is Vitracite?
What is Colored Cork?
What is Fabricork?
What is Hook-Fab?
What is Designer Fabric?
What is Tan Nucork?
Does Flex-A-Chart have any kind of electronic or interactive whiteboard or
markerboard?
Maintenance
How do I clean my dry erase boards?
How do I clean my chalkboards?
How do I clean my tackboards?
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I
don't see the price of shipping on my order form, where can I find this
information?
We ship from 8 warehouse locations spread across the United States
We
calculate shipping on a case-by-case basis, because we use several freight
companies, and some of our customers are close enough to one of our warehouses
to pick the order up, allowing the consumer to save money on shipping if
possible.
Does
Flex-A-Chart do pricing for resellers?
Yes
& No | Use our order/quote form & tell us you are a reseller |
working a bide | contractor | office supply | Military Discounts | School
Discounts | ( TELL US IN THE COMMENTS SECTION OF THE QUOTE FORM)
What
is a Quote?
A
quote is your estimated cost, including shipping.
How
do I put through a Quote? Use the order-quote form which is the
same !
You
just find the item you'd like a quote on, and go through, and place the order.
Then, instead of choosing to pay by credit card, check, etc., there will be an
option for a quote.
What is LCS?
Porcelain enamel steel markerboard, available in 5
colors.
What is Vitracite?
Porcelain enamel steel chalkboard, available in 9
colors.
What is Colored Cork?
¼" self healing burlap backed cork bulletin board, made from pure natural
ingredients, in 12 colors.
What is Fabricork?
Washable vinyl bulletin board, available in 20
colors.
What is Hook-Fab?
Hook and loop compatible (hook-fabric-type) bulletin board, available in 3
colors.
What is Designer Fabric?
100% polyester bulletin board, available in 12
colors.
What is Tan Nucork?
¼" fine grain natural cork, without burlap back.
Can I get samples of your materials?
Please get a quote first & use your quote number to get the samples !
Yes, click here, for sample request.
Where are your offices and warehouses located?
We have one is Arkansas, Tennessee, New York, Texas, California, and Illinois.,
Plus a few other locations.
How long does it take for products to ship?
Items that are in stock generally ship within 1-3 days depending on credit
approval. Non stock items generally ship in 3-4 weeks. Please note that during
the summer these times will be increased due to a large volume of purchases for
the next school year.
Can I get modified sizes? Yes and in most case at no
extra charge.
Our catalogs contain an extensive listing of products and sizes to suit every
need, but if you need any modifications to any product, feel free to ask us and
we will direct you to someone who can attend to your needs.
What markers should I use? Please Note: We do not under any circumstance recommend the use of low quality and/or low odor markers, as they may stain the board.
For porcelain or other steal marker boards and melamine type boards use high quality dry erase markers as sold by Flex-A-Chart. NOTE: damp dry erase or water soluble can or may be used on standard dry erase boards. High Quality Markers
For Resturant boards use water soluble markers.
Magnetic strips or wipe on wipe off use water-soluble markers. Bright Sticks
How do I clean my dry erase boards?
Porcelain Enamel Steel (LCS) dry erase boards may be washed as often as needed.
Porcelain steel is a form of glass, and should be cleaned as such. We recommend
using Windex to clean the board. However, try not to let the clean contact wood
on the frame of the wood framed boards, as this may damage the lacquer finish of
the frame. For more stubborn stains, you can clean the board with isopropyl
alcohol.
How do I clean my chalkboards?
Vitracite
chalkboards do not require regular washings, and should not be washed daily. Note:
Do not use aerosol spray-type chalkboard cleaners on Vitracite chalkboards.
Also, the Vitracite chalkboard surface may write and erase more efficiently
after a "chalking-in process." This "chalking-in" process is
quite simple and requires little time and effort. First, make certain the
chalkboard surface is completely dry. Then, using the flat side of a piece of
high-grade dustless chalk, chalk the entire surface. With an all felt eraser,
using a circular motion, work the chalk into the board surface. Last, clean the
board with a good quality dry chamois or soft cotton cloth. A faint
"chalked-in" look is normal for a properly cleaned chalkboard surface.
How do I clean my tackboards?
For Colored Cork-
-
Wash
with household soap or mild detergent to remove dirt and grime. Rinse,
remove excess water and allow to dry.
-
Stubborn
stains and soil such as hair oil, lipstick, colored crayon, tape marks,
etc., may be removed with cleaning fluids, alcohol or WD-40.
-
Abrasive
and/or alkaline cleaners should be avoided
Tan
Cork-
Fabricork-
Hook
Fabric and Designer Fabric-
-
Lint,
dust and other particles that may adhere to the Hook-Fab or Designer Fabric
surface may be removed with a clothes brush or with a "tacky"
surface, such as the backside of cellophane tape.
-
Dirty
spots may be removed with a sponge and a common household suds detergent or
Woolite.
-
Grease
stains or wax crayons should be first spot-cleaned with a lighter fluid containing
naphtha to remove the solvent soluble matter. Any remaining stain can then
be removed by shampooing, using a household upholstery cleaner.
-
Do
not over saturate Hook-Fab or Designer Fabric surface with too much water,
detergent or upholstery cleaner. Doing so may cause damage to the backing
under the fabric.
Does Flex-A-Chart have any kind of electronic or interactive whiteboard or
markerboard?
Yes, We are pleased to offer eBeam System 3™, the world’s smallest
interactive markerboard solution. See our E-beam System
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